Repair and restoration of your jewelry

Has your jewelry lost its sparkle, is it damaged, misshapen, or broken? I offer a repair and restoration service carried out directly in my workshop, with care, precision, and expertise, to give it a second life.

As each piece of jewelry is unique, repairs are carried out with a personalized quote, depending on its condition, the metal used, its design, and the work required.

Repair Request

To receive an initial assessment, simply fill out the repair request form below, providing information about your jewelry and the damage to be repaired.

You will also be asked to provide photos in the form to allow me to perform an initial analysis and guide you as best as possible.

A study fee of €20 will be charged upon shipment. This fee covers the time spent on examination, diagnosis, and feasibility study of the repair.

This €20 will be fully deducted from the final repair cost if the quote is accepted.

These study fees are separate from shipping costs, which remain the responsibility of the customer for sending the jewelry to the workshop and for its return after the intervention.

Jewelry examination and repair feasibility

Upon receipt of your jewelry in my workshop, a full examination will be carried out in order to:

  • confirm the nature of the metal (gold, silver, or other alloy);
  • check the general condition of the piece;
  • determine possible repair techniques;
  • establish a precise quote adapted to the necessary work;
  • adjust the quote if an additional intervention not initially foreseen proves necessary.

Checking the metal is an essential step, especially when an intervention requiring heating the metal is envisaged (such as soldering).

If the jewelry is made of a precious metal or a suitable alloy, appropriate repair techniques can be implemented.

In some cases, the jewelry may be composed of a metal not suitable for traditional jewelry techniques (some costume metals, low-grade alloys, or pieces with special treatments). Intervention by heating or soldering may then be impossible, as it could damage or destroy the piece.

Depending on the condition and design of the jewelry, another solution may be considered.

Jewelry that may be refused for repair

However, some jewelry may be refused if its condition, fragility, or design do not allow for a reliable and durable repair. This may include:

  • very thin or overly weakened chains, whose links are likely to break again;
  • heavily worn, deformed, or excessively weakened jewelry;
  • pieces whose metal, alloy, or surface treatment do not allow for appropriate intervention;
  • jewelry requiring restoration beyond the technical capabilities of the workshop.

In such cases, an explanation will be provided after examining the piece. No intervention will be performed.

Please complete the repair form now so I can get the necessary information.

This will allow me to review your request and offer you the most suitable solution for restoring your jewelry.

Repair Study Package & Workshop Diagnostics

By validating this package, you pay the €20 study fee and the €7.90 return shipping fee for tracked delivery with signature.

These fees cover the examination of your jewelry in the workshop, the technical diagnosis, and the evaluation of repair possibilities.

The repair quote will be established separately after a complete study of your jewelry in the workshop and analysis of the necessary work.

"Repair" package

"Repair" package

"Repair" package
27,90€
27,90€

FAQ

Please note:

Project settlement and validation
  • The price indicated may vary depending on the rise or fall in metal prices on the day the quote is prepared.

  • Payment for the repair is due in cash after receipt and acceptance of the quote. Payment confirms your agreement for the repair work to be carried out in my workshop.

  • The amount already paid for the study fee of €27.90 will be fully deducted from the total repair amount indicated on the accepted quote.

  • In the event the repair is not carried out (customer refuses the quote or technical impossibility found after study), the study fee is retained and cannot be refunded, as it corresponds to the time spent on the jewel analysis, diagnosis, and feasibility study.

Payment can be made by credit card, PayPal in 4 interest-free installments*, or Klarna*.

* Installment payments are offered subject to customer eligibility and according to the conditions defined by PayPal or Klarna.

1 - If you wish to pay for your project in installments, simply let me know. I will send you a secure payment link, via my website, (available here), allowing you to benefit from the installment payment solutions offered by PayPal or Klarna (subject to eligibility).

2 - Payment is considered as cash for the workshop. The full amount indicated on the quote is due; only its payment is spread out by the payment provider, according to the terms you accept when validating your order on ludabijouxfr. If you wish to benefit from interest-free installment payments, please request it. The quote must be signed before the corresponding payment link is sent, which will be specially created for your custom project.
Delivery - Returns

Shipping costs remain the responsibility of the customer, both for sending the piece of jewelry to the workshop and for its return, whether the repair is carried out or not.

The time spent studying the piece of jewelry, diagnosing it, and evaluating repair possibilities represents genuine expert work. This is why a €20 study fee, plus a €7.90 return shipping fee for tracked delivery with signature, is applied when the piece of jewelry is sent to the workshop.

These fees cover the analysis of the item, the verification of its technical feasibility, and the preparation of the repair quote.

If the quote is accepted, the €20 study fee will be fully deducted from the final repair amount.

If the repair is not carried out (customer refusal of the quote or technical impossibility found after study), the study fees are retained and cannot be refunded. They correspond to the time spent analyzing the piece of jewelry, diagnosing it, and evaluating the feasibility of the repair.

Contact:

Contact me for your project:

If you wish to speak verbally, it is entirely possible to arrange a telephone appointment. Simply specify this when making your request via the personalized form, also indicating your availability and the time slots that suit you best.

This exchange will allow us to discuss your project in detail, answer all your questions, and guide you in the design of your future creation.

For any additional information you wish to provide or for any questions, you can also contact me by email at the following address:

ludabijoux@gmail.com

(+33) 06 41 24 91 70

As each project is carefully studied, I will take the time to review your request as quickly as possible before suggesting a suitable appointment.

Is my studio open to the public?

My workshop is not open to the public, and I do not receive clients on-site.

My entire custom design service is designed to be carried out entirely remotely. From our initial discussions to project validation, including sketches, quotes, and production monitoring, everything can be done via email, phone, or video conference, wherever you are in France or abroad.

If you live outside of France, your project can also be completed remotely. Shipping arrangements, delivery costs, potential customs duties, and the specific formalities for your country will be discussed with you before any order validation, in order to offer you the most suitable solution.

If you live in the Dinan area (22100, Brittany) and wish to meet in person, an appointment can be arranged upon request. We can meet to discuss your project, examine any jewelry or stones you wish to transform, take the necessary measurements for your piece, or proceed with the hand-delivery of your creation once it is finished.

Appointments take place in a quiet and easily accessible location in Dinan. The exact address will be provided to you upon confirmation of the appointment.